As the coronavirus pandemic continues to spread across the globe, businesses are scrambling to find ways to protect their employees and customers. This has meant implementing new protocols to limit contact and promote social distancing for self-storage facilities.
One of the biggest changes has been the move to contactless rentals. Many facilities are now allowing customers to rent units entirely online or over the phone. They can then use a keycode or access card to enter the facility and their unit without ever interacting with another person.
This is a major shift for an industry traditionally relying on in-person interactions. But it’s one that self-storage operators are quickly adapting to keep their businesses running during these uncertain times.
The majority of self-storage facilities now allow customers to rent units entirely online. This means that you can choose and reserve a unit, fill out all the necessary paperwork, and make a payment – all without leaving your home.
Most online rental platforms are very user-friendly, and many facilities offer step-by-step instructions on how to use them. If you’re not comfortable renting online, you can always give the facility a call, and they’ll walk you through the process.
Once you’ve rented your unit, it’s time to move your belongings in. Most facilities will allow you to do this entirely on your own, without any assistance from employees. If you need help, many facilities now offer contactless move-in services.
This means you can call the facility ahead of time and arrange someone to help you move your belongings into the unit. They will leave the unit, and you can complete the move independently. No need to worry about touching anything or coming into contact with anyone else!
Gone are the days of using a key to enter your self-storage unit. Many facilities now offer keycodes or access cards that you can use to enter the facility and your unit. This means that you never have to worry about losing a key or leaving it somewhere.
Finally, most self-storage facilities now offer contactless payment options. This means that you can make a payment online or over the phone without ever having to handle cash or come into contact with anyone else.
Self-storage is an essential service; many people rely on it to store their belongings. By going contactless, self-storage facilities can continue operating during the coronavirus pandemic – while keeping their employees and customers safe.
If you’re looking for a self-storage facility, be sure to ask about their contactless rental options. And if you’re not comfortable renting online, give them a call – most facilities will be happy to walk you through the process.